FAQ Details Before Account Access
This FAQ page keeps common account questions in one place, so you can check the next step instead of searching through the cashier or lobby. We explain where phone verification appears, how wallet status is shown, and what to do when a bank transfer or virtual account reference needs checking. DANA, OVO, GoPay, and QRIS are included as payment context because their
status can affect whether you continue to the lobby. For account access questions, use the answer that matches the screen you can currently see.
- DANA
- OVO
- GoPay
- QRIS